Virtual Education: Gen Z at Work: Strategies for Stronger Communication & Leadership
April 15, 2027, 2027 | 1:00 - 2:30 PM ET | 0.1 CEUs
Gen Z at Work: Strategies for Stronger Communication & Leadership
Dr. Joy James, Appalachian State University
Join us for a dynamic panel exploring communication between front-line staff and supervisors. Featuring insights from Gen Z undergraduate students, this session will highlight key challenges and practical strategies for improving workplace communication. We’ll examine how to ensure Gen Z employees feel valued, heard, and supported, while identifying ways to strengthen openness, respect, and understanding across roles. Through candid dialogue, participants will gain tools to bridge communication gaps and enhance effectiveness within their organizations. Whether you're a supervisor, front-line staff member, or interested in Gen Z perspectives, this session offers meaningful insights and actionable solutions for positive organizational change.
Competencies: Communications, Interpersonal, Relationship Building
Scope(s) of Responsibility: Developmental, Single Focus/Multi Function Management, Area/Division Leadership
- The participants will identify at least two key barriers that commonly hinder effective communication between Gen Z front‑line staff and their supervisors.
- The participants will be able to list 2 strategies for communicating with Gen Z front-line staff.
- The audience will be able to share 1 idea for building community between the generations for their workplace.
Sponsored by:![]()
| About Dr. Joy:
Dr. Joy James has been a Professor in the Recreation Management program at Appalachian State University since 2007 and brings over twenty-five years of experience in teaching, research, resident camps, park interpretation, and environmental education. She is dedicated to helping people access and feel comfortable in outdoor settings and is passionate about preparing the next generation of recreation professionals with the skills and confidence they need to succeed. |
Sessions are $25 for Members and Silver and Gold Agency Members. $35 for non members.
All FRPA Virtual Education Sessions are live and encourage you to stay engaged so that discussion can take place during and after the presentation. Each session has been scheduled for the time of the presentation but please keep in mind that we will have around seven to ten minutes of introductory announcements and possibly words from our sponsor during the session. These may cause the session to run over the allotted time by 10-15 minutes.
Please make sure your first and last name appear as your profile name so that the moderator will know to let you into the meeting. If are not able to make this change, it is your responsibility to inform FRPA what device name you will be signing in under.
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